Ms. Wang purchased the sample furniture and found that the furniture delivered to her house was packaged. Fortunately, she made a mark when looking at the sample in the mall. According to the reason, the merchant agreed to return the goods.
Recently, Ms. Wang took a sample of the bedroom five-piece furniture set sold by a furniture manufacturer in a home store. Because of the sample promotion, the original promotional price of the three-piece set of 37,000 yuan was only 23,000 yuan. The shopping guide explained that because the production cost is relatively high, the factory is no longer ready to produce this furniture, so the sample is processed at a loss. Ms. Wang thought about it carefully, thinking that the sample is something that the manufacturer can get, the appearance and quality should be good, and due to a period of time, the smell of formaldehyde should also be distributed almost, more environmentally friendly, so on the spot Order, and left many marks on the furniture. But on the day of delivery, Ms. Wang carefully checked the signs and found that the signs at the closet were gone. Ms. Wang confirmed that the wardrobe was transferred. After many negotiations with the factory, the manufacturer reluctantly agreed to return the goods.
The author has browsed some well-known home furnishing websites and found that there are a few cases where consumers have problems in purchasing sample furniture. Is the sample furniture good or bad, and is it worth buying? Many consumers want to know about this problem. According to industry sources, sample furniture should also be distinguished according to the material. Solid wood furniture, panel furniture, cloth furniture, leather furniture, sample furniture of different materials have different advantages and disadvantages.
Sample home has advantages and disadvantages
The biggest advantage of sample furniture is its low price. Secondly, the appearance and quality of the sample furniture are generally guaranteed, because the samples in the store represent the brand image of the business, and each store pays attention to details when selecting samples and placing them. Third, both solid wood furniture and panel furniture contain a certain amount of formaldehyde, and the best and most cost-effective way to deal with formaldehyde exceeding the standard is ventilation. The sample furniture is placed in the exhibition hall for a long time, which has a good effect of reducing the formaldehyde content. Compared with the new furniture stacked in the warehouse and easily causing excessive formaldehyde, it is healthier and more environmentally friendly. If the sample tastes very pungent, the product is definitely environmentally friendly. Don't believe that the salesperson said that the sample has just been put on, and it has a normal taste.
The disadvantage of the sample furniture is first of all its appearance wear. In particular, fabric or leather sofas are often touched and tried by customers, which is unhygienic and easily damaged, which can easily cause uneven seating, and the cabinet may often be opened and closed by customers. Secondly, there may be some hidden defects in the sample furniture, such as bumps during handling, damaged appearance, corner opening, etc. Third, the choice of style, color, and size of the sample is easily restricted.
Sample furniture can enjoy "Three Guarantees"
According to industry sources, sample furniture, like new furniture, belongs to the "Three Guarantees" stipulated by the "Consumer Protection Law". The so-called "three guarantees" of commodities refer to repairs: if performance failures are found, they can be detected, debugged, and repaired free of charge; replacements: within a certain period of time from the date of sale, the product has a performance failure and consumers are willing to repair and exchange It can be replaced if the appearance is not damaged and does not affect consumption; package return: if there is a performance failure within a few days from the date of sale, and the consumer is unwilling to repair the replacement, the product can be returned if the appearance is not damaged and does not affect consumption. The price reduction of the sample promotion has nothing to do with the quality and function of the product, so the merchant cannot be exempted from the obligation of the "three guarantees", that is to say, the responsibility of the "three guarantees" for discounted products is the same as that of the normal price products. Therefore, when purchasing sample furniture, consumers can still enjoy the "Three Guarantees" service, and any additional conditions for the sales staff to not implement the "Three Guarantees" are invalid. However, if during the sales process, the merchant proposes purchase restrictions such as suits and styles that cannot be selected, consumers should seriously consider that once they accept these restrictions and purchase the goods, the sale contract of the two parties is legally deemed to be established and has legal effect. After the purchase, if the consumer does not request a return or exchange due to quality problems, the merchant has the right to refuse
Careful selection of samples
Sample furniture is sold at a discounted price, which is a price promotion method commonly used by operators. It is generally not a real treatment product.
Once the season is over, merchants always want to sell the backlog of commodities to achieve the purpose of accelerating capital turnover and improving economic efficiency. A small number of unscrupulous merchants use promotional methods to expand product sales in order to obtain benefits and reduce costs, but they have made efforts in the quality of products, such as replacing solid wood with veneer or other materials of furniture. Therefore, when purchasing sample furniture: First, you must go to a regular furniture dealership, and do n’t try to buy samples from unlicensed and unlicensed furniture stores; second, you must carefully check whether the sample furniture indicates the name of the manufacturer, Whether the factory site is furniture produced by a regular manufacturer; the third is to sign a sales contract and ask for the instruction manual of the furniture. General instructions for use include the following: furniture name, purpose and scope of application, variety specifications, models, environmental conditions of use, safety, size, materials, installation and adjustment, use methods, maintenance methods, handling and storage precautions, etc .; four are selected After the sample is set, make a striking mark like Ms. Wang, and agree with the merchant how to deal with the missing mark. After delivery, you should carefully check the appearance quality of the sample and the mark made. Do n’t be busy signing for acceptance; You should understand the location of the furniture, and understand the length, width and height of the furniture you purchased, the verticality of the adjacent sides, the sag of the components, the degree of swing, the size of the seam, etc., and then place the order after calculation; When purchasing samples, if you find that the smell is pungent, you should buy carefully.
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