Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. (200007, 5000000) has a modern high-tech enterprise integrating UPS power supply and distribution, weak and weak power system integration, and overall computer room engineering. It provides users with complete pre-project field investigation and targeted A series of system integration services such as design technical solutions, engineering implementation, installation and commissioning, user training and after-sales maintenance. The main scope covers: finance, securities, government, military, research institutes, education, transportation, and service industries.
Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. has strong technical strength and rich engineering experience, and strives to achieve in each project: serious, thoughtful, meticulous, reliable and reliable. Always adhere to the principle of customer first, reputation first, quality first. At the same time, we understand the constant competition as: competition and cooperation, common development and common progress. We are convinced that we will actively strengthen our technical exchanges with the outside world and continue to enrich ourselves in order to keep pace with the development of electronic technology and remain invincible in the fierce competition.
Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. only pays attention to short-term benefits. It is not our goal to make quick success. It is our pursuit to gain long-term and more permanent benefits based on the long-term. Undoubtedly, our development has consistently adhered to the goal of “pursuing excellence and perfectionâ€. "People-oriented, dedicated and enterprising, comprehensive service, and long-term trust" is the foundation of Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. According to market demand, the company will continue to explore the market, develop new business, strengthen cooperation with peers, deepen communication with customers, and get the care and support of peers and customers. Similarly, our success is based on the dedication of our employees, the trust and support of our partners and customers.
Our Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. is convinced that we are committed to serving the essence, taking the market as the guide, based on the correct business management philosophy, and providing services to users with first-class technology. Our business will be in the industry. Support continues to thrive.
Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. Supply cycle:
a), standing stock: Our company occasionally supplements the inventory of selected products according to the actual situation of the stock to ensure that the products are close to all specifications and models, and have the ability to supply stock in stock.
2) Customized products: Products that need to be ordered to the factory according to the order, the delivery period is 4-8 weeks.
Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. Pre-sales and after-sales service projects:
First, pre-sales service Our company will send senior installation engineers to investigate the use of the field, and to meet the needs of users, to provide users with satisfactory installation solutions.
Second, the warranty service items 1) Warranty period: Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. products, all according to the original factory warranty: Santak UPS according to the original factory warranty; EATON Eaton UPS according to the original factory warranty for one year; The battery pack is guaranteed for three years and the warranty period starts from the delivery date.
2) Maintenance methods:
1) The power supply products supplied by our company provide high-quality services to users in strict accordance with the original service standards. All products are guaranteed by the nationwide warranty, and the renewal service is signed according to the needs of users.
2) Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. conducts telephone or on-site inspection service (phone or on-site inspection service depending on different product types) for the UPS sold during the warranty period, and cannot repair it in time. The faulty machine provides an alternate device.
c) Maintenance response:
1) Upon receiving the user's fault notification, respond immediately and ensure that the provincial capital arrives at the scene within 2 hours.
2) For the UPS power supply that cannot be repaired on site, the spare machine is provided free of charge, and the faulty machine is repaired within 7 working days and returned to the user.
3) On-site maintenance, within 2 hours of the provincial capital city, within 8 hours of the general city, within 24 hours in remote cities or rural areas.
4) Warranty period: Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. will transfer the UPS host and battery pack for free.
4) Remote fault diagnosis: Provide and guide the customer to connect the equipment to the interconnection network during working hours, and use the interconnection network to diagnose and handle the fault diagnosis of the equipment.
Third, life-long service commitments 1) Free remote technical consultation, technical consultation methods: telephone, fax, email, website; technical consultation: 7 × 24 hours; remote support processing: 5 × 8 hours.
b) Provide remote technical support free of charge, provide 7×24 hours of remote technical support for equipment failure problems, and guide customers to diagnose and handle faults.
3) Lifetime maintenance guarantee for the product, and maintenance and other value-added services outside the warranty are provided for a fee.
Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. Technical Support and Service Commitment I. Project Implementation Suggestion 1) After the project implementation plan contract is signed, Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. will establish a project to establish a project team. The group and the end user agreed to develop a project implementation plan. The organization and engineering personnel shall study the design documents, engineering materials and construction safety, implement the preparation of the construction tools, and accept the goods, and notify the engineering team to carry out on-site construction according to the preparations of the final user's construction site. The quality of the project is regularly checked during the construction process. After the completion of the project, the organization will be accepted and the final inspection will be organized after the trial run.
II) Project Management For the project after the contract is signed, Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. implements the project management from the contract signing to the end of the project final inspection. The basic steps are as above.
After the contract is signed, Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. will appoint an engineer with rich engineering management experience as the project manager. In the project implementation, the project management manager will be the responsible person and the sole interface person of Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd., responsible for the management and liaison of the project. The engineers of Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. will be responsible for the installation supervision, testing and opening of the equipment according to the contract interface, and will be responsible for solving all technical problems that may arise during this period.
Within two weeks after the contract signing of the project, Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. and the end user will arrange an engineering meeting to discuss the specific matters of the project construction and implement the phased plan and timetable, including: preparation for the installation site. Conditions, arrival acceptance, installation supervision, opening and testing, commissioning, final inspection and handover.
Company Name: Shaanxi Xi'an Hairuisi Electronic Technology Co., Ltd. Contact: Pan Gong Address: No. 19, Surveying and Mapping Road, Beilin District, Xi'an Postal Code: 710061
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